Frustrated!

We got a bad review on the App Store today from a user that said the current 2.0.1 update caused all data to be lost.

We are frustrated that we were not contacted through the Support email link in Rendezvous and on the website. Not having an opportunity to assist and suffer the black mark of a bad review hurts. We have no way to hel[ correct the problem and no way to publicly respond.

All Rendezvous data is maintained in the user’s iCloud account and remains there even if the app is deleted. So a reinstall would bring all data back into the iPhone and iPad.

Plus we advised all users who where upgrading to back up to iTunes – Mac or PC. We even have a special page on the website – Upgrading to 2.0x – that addresses this. So, even if for some strange reason data went missing restoring from the backup would also bring back the app to just before the upgrade.